Analytics

Complete visibility into every call

View detailed logs of every inbound and outbound call. Filter, search, and analyze your call data.

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Detailed call logs
Advanced filters
Trend analytics
Logs

Every call, fully documented

See caller ID, duration, timestamp, which team member answered, plus links to recordings and AI summaries — all in one clean view.

  • Caller ID and contact info
  • Duration, time, and agent
  • Links to recording and AI summary
Search

Find any call in seconds

Filter by date range, caller, team member, duration, or direction. Search by phone number or contact name to find exactly the call you're looking for.

  • Filter by date, agent, or direction
  • Search by number or name
  • Export call data to CSV
Insights

Spot trends and improve

See call volume trends, peak hours, average duration, and missed call rates. Use data to make better staffing and availability decisions.

  • Call volume trends over time
  • Peak hours identification
  • Missed call rate tracking
Use cases

Who uses call history?

Team managers

Track team performance, monitor call volume, and identify coaching opportunities.

Business owners

Review weekly activity, spot busy periods, and plan staffing accordingly.

Accountants

Verify billable call time and export detailed logs for client invoicing.

See every call at a glance

Detailed logs, powerful filters, and actionable analytics for your business.

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